PRIVACY POLICY

Effective Date: July 20, 2026

Pacific Pavers and Masonry, Inc.

Pacific Pavers and Masonry, Inc. (“Pacific Pavers,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Information You Provide

When you:

Request an estimate
Contact us
Schedule an appointment
Submit a form
Call us
Send an email

We may collect:

Name
Address
Email address
Phone number
Project details
Photos you upload
Any other information you voluntarily provide

Information Automatically Collected

When visiting our website we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the site
Referring website
Click activity

This information helps improve website performance and user experience.

Cookies

Our website may use cookies and similar technologies to:

Remember preferences
Improve functionality
Analyze traffic
Measure advertising effectiveness

You can disable cookies through your browser settings, although doing so may affect website functionality.

How We Use Your Information

We use your information to:

Respond to inquiries
Provide estimates
Schedule consultations
Perform contracted work
Process payments
Communicate regarding projects
Improve our website
Send updates or promotional offers (only where permitted)
Comply with legal obligations
Protect against fraud or misuse

Marketing Communications

If you choose to receive marketing communications, we may contact you by:

Email
Telephone
SMS/Text Message

You may unsubscribe at any time by:

Clicking “Unsubscribe” in emails
Replying STOP to text messages
Contacting us directly

SMS Privacy

If you provide your mobile phone number, you consent to receive text messages regarding:

Estimates
Scheduling
Appointment reminders
Project updates
Customer service communications

Message and data rates may apply.
Message frequency varies.
Consent to receive SMS messages is not a condition of purchase.

Sharing Your Information

We do not sell your personal information.
We may share information with trusted third-party service providers necessary to operate our business, including:

Scheduling software
CRM providers
Payment processors
Email providers
Website hosting companies
Marketing platforms
Analytics providers
Accounting software

These providers are contractually obligated to protect your information.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
You may request:

The categories of personal information we collect
The specific personal information we maintain
Correction of inaccurate information
Deletion of eligible personal information
Information regarding disclosures of personal information
Limitation of certain uses of sensitive personal information (if applicable)

We will not discriminate against you for exercising your privacy rights.
To exercise your rights, contact us using the information provided below.

Retention of Information

We retain personal information only as long as reasonably necessary to:

Provide requested services
Complete projects
Meet legal obligations
Resolve disputes
Enforce agreements

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

Third-Party Services

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Please review their privacy policies before providing personal information.

Google Analytics

We may use Google Analytics or similar analytics services to better understand website usage.
Google Analytics may collect information about your visit through cookies and similar technologies.
You can learn more about Google’s privacy practices by visiting:
https://policies.google.com/privacy

Advertising

We may use services such as:

Google Ads
Meta (Facebook & Instagram)
Microsoft Advertising

These services may use cookies to provide advertising based on previous visits to our website.
You may manage advertising preferences through your browser or the applicable advertising provider.

Do Not Track

Some web browsers transmit “Do Not Track” signals.
Because there is no universal standard, our website currently does not respond differently to these signals.

Children's Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect information from children.
If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting to this page.
The Effective Date above will indicate the latest revision.

Contact Us

f you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Pacific Pavers and Masonry, Inc.
Email: info@pacificpavers.com
Phone: (714)718-3970
Website: https://www.pacificpavers.com
Mailing Address: 1261 N. Lakeview Ave Unit J717 Anaheim CA 92807

California Notice at Collection

At or before the time personal information is collected, California residents are notified that Pacific Pavers collects personal information for the business purposes described in this Privacy Policy, including responding to inquiries, preparing estimates, scheduling appointments, performing contracted services, processing payments, communicating with customers, marketing (where permitted), improving our services, and complying with legal obligations.
Categories of information collected may include identifiers (such as name, address, phone number, and email), internet activity, commercial information related to requested or completed projects, and any information voluntarily submitted through our website. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
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